Frequently Asked Questions

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What sets The One For AI apart from other service providers?

1. What is “The One for AI”?

“The One for AI” is a 24/7 intelligent receptionist powered by GPT-based conversational AI. It answers calls, schedules appointments, routes messages, and engages customers—day or night—without human intervention.

2. Who is this product best suited for?

It’s ideal for:

Healthcare clinics, private practices, and wellness centers
Service-based small businesses like HVAC, plumbing, and home care
Solo professionals and consultants who need after-hours support or lead capture

3. How does the AI handle incoming calls?

The AI greets the caller by name (if available), determines their intent through natural language understanding, and routes the call or books an appointment. If needed, it can also take detailed messages and send SMS/email notifications to your staff.

4. Can it schedule appointments?

Yes. It syncs with your Google or Outlook calendar in real-time, offering available slots to callers and confirming bookings instantly. It helps reduce the time spent on back-and-forth scheduling.

5. Is it available after hours and on holidays?

Absolutely. The One for AI is online 24/7/365, providing consistent and professional service when your team is offline.

6. Does it integrate with CRMs or EHR systems?

Yes, especially in the Enterprise Plan, which supports integrations with CRMs, EHRs (e.g., OpenEMR), and other scheduling tools.

7. What kind of analytics does it provide?

You’ll get access to a dashboard that shows:

Call volume
Peak call times
Missed vs. answered calls
Appointment bookings
Caller sentiment and resolution rate

8. Is it HIPAA-compliant?

Yes, for healthcare clients, our AI operates in a HIPAA-ready environment. Data encryption, access control, and role-based permissions are enforced to protect patient data.

9. How much does it cost?

We offer three pricing tiers:

Starter ($79/month) – 300 calls/month, 1 calendar sync
Pro ($149/month) – 1,000 calls/month, voicemail transcription, analytics
Enterprise (Custom Quote) – Unlimited calls, custom integrations, priority support

10. Is there a free trial or demo?

Yes! We offer a 14-day free trial and live demos to show you how it works with your business workflow.

11. Can I customize the script or greeting?

Yes. You can personalize greetings, department routing, FAQs, and even tone/personality of the AI to match your brand.

12. What happens if my call volume exceeds the plan?

You can either upgrade to the next tier or purchase additional call bundles at discounted rates. Alerts are sent before your monthly quota is reached.

13. What support is available?

Starter and Pro users receive email/chat support. Enterprise clients get a dedicated account manager and optional phone support with SLA-backed response times.